What’s the difference between online and mobile banking? (2024)

Online and mobile banking have a lot in common, but there are some distinct differences.

Banking technology has had to keep up with customers whose lives are increasingly demanding. While online banking has been around for quite a few years compared to mobile banking, many people assume that they refer to the same thing – the two are closely related, but there are some distinct differences between them.

What’s the difference between online and mobile banking? (1)

Online Banking

Online banking refers to any banking transaction that can be conducted over the internet, generally through a bank’s website under a private profile, and with a desktop or laptop computer. These transactions include services traditionally offered at local branches without having to go to one. Online banking is generally defined as having the following characteristics:

  • Financial transactions are conducted over the internet through a bank’s secure website.
  • The bank may have physical branch locations or it may exist only online.
  • The user must register with the financial institution online and create a login ID and password.

Customers can perform financial transactions while banking online, like paying bills or transferring money from one account to another. Other basic activities include:

  • Viewing account balances at any time of day
  • Viewing or printing statements
  • Viewing images of checks
  • Applying for loans or credit cards

In essence, a customer can do almost any activity online that he or she would be able to do in person when visiting a branch.

What’s the difference between online and mobile banking? (2)

Mobile Banking

Mobile banking allows you to perform many of the same activities as online banking using a smartphone or tablet instead of a desktop computer. However, simply accessing the bank’s website on a mobile device is not the only method of mobile banking. Mobile banking’s versatility includes:

  • Logging into a bank’s mobile website
  • Using a mobile banking app
  • Text message (SMS) banking

While more banks are making their sites easier to use on mobile devices, mobile banking is more commonly associated with accessing your accounts through an app.

What’s the difference between online and mobile banking? (3)

Apps can offer a wide range of services that are not limited to account access and include the following:

  • Making mobile check deposits
  • Transferring money
  • Paying bills
  • Locating ATMs

Mobile and online banking provides convenience to customers who want to manage their finances while on-the-go; both options allow a person to conduct financial business from outside a banking facility. Customers interested in using either method of doing business should learn about both their bank’s mobile banking app and online banking website to better manage their finances.

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What’s the difference between online and mobile banking? (2024)

FAQs

What’s the difference between online and mobile banking? ›

Mobile Banking vs Online Banking

What is the difference between online banking and mobile banking? ›

The biggest difference between the two is their functionality. Internet Banking allows you to conduct online transactions through your PC or laptop and an internet connection. On the other hand, mobile banking can be done with or without internet. Many banks nowadays have their mobile apps for mobile banking.

Is there a difference between online banking and Internet banking? ›

Internet banking is known by a variety of other names such as web banking, net banking, and online banking, which primarily revolve around front-end customer transactions done using internet browser on desktop and mobile devices and on mobile apps.

Which is better internet or mobile banking? ›

Key Differences between Mobile Banking and Internet Banking

Services: Mobile banking offers basic services like checking balances, transferring funds, and bill payments. Internet banking provides a wider range of services, including loan applications, investment management, and access to detailed financial statements.

How is mobile banking different from online banking quizlet? ›

Mobile banking is more about transferring to different accounts or dealing with the account. Online banking is used more for paying bills, updating account, or international money transfer.

How does online and mobile banking work? ›

Online banking with mobile check deposit, and more

Mobile banking is basically just banking through your phone via your bank's official app. Some of the things you can expect to be able to do include: Checking account balances. Managing existing accounts and opening new ones.

Why do people use online and mobile banking? ›

Online and mobile banking enable you to do just about everything you can do in a branch with a few clicks from a computer or smartphone app. Some people may be hesitant about changing how they bank, but with the variety of features, you can save a lot of time and effort, while staying safe at home.

What is the safest device to do online banking? ›

You don't know who has access to the network traffic and whether they can view the data you send. For better online banking security, Marchini advises using your cellular network.

Is there a downside to internet banking? ›

Cons of online banks

You are more likely to incur ATM fees if the online bank has no ATM network or is part of a small network. You can't deposit cash unless the bank is linked to ATMs that accept cash. The number of products tends to be more limited at online banks. Some only offer a few types of accounts.

What is considered online banking? ›

Online banking allows you to conduct financial transactions through the Internet. Online banking offers customers almost every service traditionally available through a local branch including deposits, transfers, and online bill payments.

Which is safer online or mobile banking? ›

Are banking apps safer than Internet banking? Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

Do you need online banking for mobile banking? ›

Mobile banking requires the internet to be connected to your mobile device in order to manage your finances. A mobile banking app usually allows you to access similar, (although sometimes slightly fewer), features that you would find when online banking, but it must be done on a smartphone or tablet.

Is it safe to use mobile banking on WiFi? ›

To keep your money safe, it's best to avoid financial transactions on public Wi-Fi altogether. If you absolutely must check your bank account or make a payment, consider using your mobile data instead. It's generally more secure than public Wi-Fi.

What is the major disadvantage with both online and mobile banking? ›

The major disadvantage associated with both online and mobile banking is the increased security risks, which can include device theft, computer malware, and the overall vulnerability of the financial system to technological failures or systematic attacks.

Do you need online banking to use a banking app? ›

Mobile banking requires the internet to be connected to your mobile device in order to manage your finances. A mobile banking app usually allows you to access similar, (although sometimes slightly fewer), features that you would find when online banking, but it must be done on a smartphone or tablet.

Are there any disadvantages to online on mobile banking? ›

Concerns about Identity Theft and Security

Therefore, even if you may generally use mobile or online banking with confidence, be cautious to avoid using insecure networks, change passwords frequently, and safeguard your login information.

Is it safe to use mobile banking? ›

Even if you don't download a fraudulent banking app, scammers can still gain access to your accounts through other malware-infected apps. Hackers use a type of malware called “keyloggers” that record all the information you type into your phone — including bank accounts and passwords.

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