Who is the most trusted insurance company?
Based on J.D. Power's home insurance ratings, Erie Insurance is named the best home insurance company for customer satisfaction. It has the highest score, 856 out of 100, followed by Amica and Auto-owners.
- Best insurance company overall: Travelers.
- Best insurance company for affordability: NJM.
- Best insurance company for accident forgiveness: Geico.
- Best insurance company for having few customer complaints: American Family.
- Best insurance company for financial strength: Auto-Owners.
Based on J.D. Power's home insurance ratings, Erie Insurance is named the best home insurance company for customer satisfaction. It has the highest score, 856 out of 100, followed by Amica and Auto-owners.
Considering State Farm and Geico are the two biggest auto insurance companies in the U.S., most drivers can find what they need from either company, whether that's minimum or full coverage. However, there are a few key differences between State Farm vs. Geico when it comes to auto insurance options.
Executive Life Insurance Company (1991) - One of the largest life insurance companies in the US, it went bankrupt due to investment losses in junk bonds.
Comcast, the television provdider, was voted as the worst rated company for customer service in the United States in 2020, receiving the largest share of negative responses (44 percent). Second in the list came Well Fargo and DIRECTV, with 41 percent of respondents to the survey complaining about poor customer service.
Allstate is the most expensive insurer in our review.
- 1 AAA68%
- 2 BlueCross BlueShield59%
- 3 State Farm56%
- 4 USAA52%
- 5 Progressive52%
- 6 GEICO49%
- 7 UnitedHealthcare49%
- 8 Aflac47%
Who is the top 5 insurance company?
- #1: United Health Group (UNH)
- #2: Berkshire Hathaway Inc. ( BRK.B)
- #3: CVS Health Corp Group (CVS)
- #4: The Cigna Group (CI)
- #5: Elevance Health Inc. ( ELV)
- #6: Centene (CNC)
- #7: Ping An Insurance (PNGAY)
- #8: Allianz (ALIZY)
| Ranking | Insurance Company Name | Domicile |
|---|---|---|
| 1 | UnitedHealth Group Incorporated (1) | United States |
| 2 | Centene Corporation (1) | United States |
| 3 | Elevance Health, Inc. | United States |
| 4 | Kaiser Foundation Group of Health Plans | United States |
Progressive is owned by its shareholders, as it is a publicly-traded company. The biggest shareholders are The Vanguard Group, BlackRock Fund Advisors, and Wellington Management, which have a combined ownership stake of almost 20%, according to public records, as of Q1 2021.
Fewest consumer complaints: Progressive. Highest customer satisfaction ratings: State Farm. Most coverage options: Allstate.
While 100% of complaints in Vermont were about claims, 79% of the complaints lodged in Maryland were related to policy cost and cancellations. California was the state with the most home and auto insurance complaints, recording 772 complaints in 2019 – most of which were related to unsatisfactory settlements or offers.
| Insurance Company | Best for | Average annual premium* |
|---|---|---|
| Allstate | Best overall | $2,326 |
| Lemonade | Best for digital experience | N/A |
| Chubb | Best for high-value home coverage | $3,578 |
| Amica | Best for customer experience | $1,863 |
Allstate and State Farm have similar customer satisfaction ratings, but Allstate coverage costs almost twice as much as State Farm's on average. Allstate offers tourist car insurance for travelers in Mexico, a type of coverage not offered by State Farm.
Both companies offer a wide range of coverage options and have excellent reputations in the auto insurance industry. The main difference between the two popular providers is affordability. State Farm's consistently low rates helped it rank highly in our 2023 review of the best car insurance companies.
Geico tends to offer lower rates for most policyholders and has slightly higher customer satisfaction scores. On the other hand, Progressive has great options for high-risk drivers and more widely available usage-based insurance.
| Company | Policygenius rating | AM Best rating |
|---|---|---|
| Lincoln Financial | 4.8/5 ★ | A |
| MassMutual | 4.9/5 ★ | A++ |
What is the most expensive insurance of all time?
The Guinness record holder: The most valuable life insurance policy ever sold, according to Guinness World Records, is valued at a total of $201 million, on the life of a well-known U.S. billionaire who resides in the Silicon Valley area of California and is actively known in the technology space.
We've set a new Guinness World Record for the most valuable life insurance policy ever sold, worth US$250 million. Issued and fully underwritten by HSBC Life, our insurance business in Hong Kong, it was taken out by an individual customer earlier this year.
Comcast had the lowest customer service scores for both its Internet service and TV service businesses. The rest of the companies in the bottom 10 are Highmark, Time Warner Cable, Coventry Health Care, Charter Communications, Verizon, HSBC, US Airways, and Qwest.
- Comcast, One of the Companies Known for Having the Worst Customer Service.
- Sprint | What Company Has the Worst Customer Service.
- Wells Fargo, One of the Companies Known for Having the Worst Customer Service.
- AT&T | What Company Has the Worst Customer Service.
Comcast. Comcast is a media conglomerate primarily known for Xfinity, NBCUniversal Media, and Sky. Comcast was infamously known among the American public for having terrible customer service. It didn't help that their product line kept facing frequent outages that came with unnecessary lag times.
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