The 10 best online banks and credit unions for 2024 (2024)

SoFi (which stands for Social Finance, Inc.) began as a student loan refinancing company and has since expanded into a broad financial services company that offers a range of products, including bank accounts, loans, investments, insurance, and more. SoFi operates primarily online and does not have physical branches.

SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found here.

For assistance, customers can reach a support specialist via telephone Monday through Wednesday from 7:30 a.m. to 5:00 p.m. ET, Thursday and Friday from 7:30 a.m. to 7:00 p.m. ET, Saturday from 7:30 a.m. to 3:00 p.m. ET, and Sunday from 11:00 a.m. to 3:00 p.m. ET. The bank also offers a live chat option.

Zynlo representatives can be reached 24 hours a day, 365 days a year by calling (844) ZYNLOBANK (844) 996-5622 or emailing support@zynlobank.com.

Customers can contact a customer service representative via live chat, email, and telephone Monday through Friday between 9 a.m. and 6 p.m. Eastern time.

Customer support specialists are available 24/7 over the phone or via live chat. The Amex app is also available for download on the Apple App Store and Google Play.

Ally is an online-only bank that offers a wide range of financial products and services, including deposit accounts, credit cards, loans, robo-advisors, and more. Despite the lack of physical branches, Ally customers can easily access their money free of charge via the Allpoint network of ATMs.The checking account from Ally comes with several perks, including early direct deposit, no maintenance fees, no overdraft fees, and access to thousands of fee-free ATMs. If you do need to use an out-of-network ATM, however, Ally reimburses up to $10 in fees each month. Further, its savings account offers a rate more than five times the national average at 4.25% APY, plus the ability to organize your savings into buckets so that you can better track your progress toward certain goals. The APY on the checking account is tiered, customers get a 0.10% APY for balances less than $15,000 and 0.25% for balances above that.Account holders can also reach a representative day or night via phone, chat, and email.

For assistance with any of Ally’s bank accounts, credit cards, investment products, or services, customers can reach a representative via live chat, email, or phone 24/7.

Laurel Road is a digital banking platform and brand of KeyBank. It specializes in providing online banking and lending services and is particularly known for student loan refinancing. However, it also offers excellent deposit account options, including rewards checking and high-yield savings.The Cash Rewards checking account from Laurel Road allows you to earn up to $20 for every month you make qualifying automated clearing house (ACH) direct deposits during the first 12 months, and $10 for every month after that for as long as your account is open. It also comes with a $100 welcome bonus. You can also opt for the Refinancing Plus checking account, which provides a rate discount on your refinanced student loan.Additionally, the high-yield savings account offers one of the best rates available today at 5.00% APY with no fees or minimum balance requirements. You can reach customer support about any time via phone, email, or live chat.

You can get in touch with a Laurel Road representative by calling (833) 427-2265 Monday through Friday from 8 a.m. to 8 p.m. ET. You can also email customer service at help@laurelroad.com.

Formerly TIAA Bank, EverBank is a subdivision of TIAA, or the Teachers Insurance and Annuity Association which is headquartered in New York. EverBank customers have access to a network of over 80,000 fee-free ATMs, but also get automatically reimbursed up to $15 per month for fees incurred at out-of-network ATMs.EverBank’s Performance Savings account rate is the highest on our list at 5.15% APY. There are no monthly fees or minimum balance requirements. Similarly, its Yield Pledge checking account offers a competitive 0.45% APY with zero maintenance or overdraft fees.For those who are looking for a bank that offers extensive free ATM access, a robust digital experience, and competitive interest rates to grow their balances, EverBank stands out as a great choice.

Representatives are available via email and by telephone, Monday through Friday from 8 a.m. to 5 p.m. ET.

Capital One is one of the largest banks in the country, headquartered in Virginia with a strong online presence as well as some physical branches across the country. Customers have access to a network of more than 70,000 ATMs nationwide.Capital One garnered a spot on our list for its excellent savings account rate of 4.35% APY, lack of fees, and robust online tools. Capital One’s app gives users the power to manage their Capital One credit cards and deposit accounts, receive purchase notifications, pay bills, send money from their accounts, check their VantageScore, and more.

Capital One offers chat and phone support from 8 a.m. to 8 p.m. ET, seven days a week. Customers can also send secure messages within the mobile app.

Discover Bank agents are available by phone 24/7. For online banking technical support, call 1-800-290-9885.