Hi
I have been having system crashes lately and the log details have been mentioned below. Kindly help me find out the reason for the crash.
Thanks in advance
Microsoft (R) Windows Debugger Version 10.0.22415.1002 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Path validation summary *
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff8067ac00000 PsLoadedModuleList = 0xfffff8067b82a190
Debug session time: Thu Aug 26 13:22:23.394 2021 (UTC + 5:30)
System Uptime: 0 days 0:10:57.006
Loading Kernel Symbols
...............................................................
.....Page 847528 not present in the dump file. Type ".hh dbgerr004" for details
...........................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
..........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff8067aff71d0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8600d2899160=000000000000001e
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Can't set dump file contexts
MachineInfo::SetContext failed - Thread: 000002BA30870600 Handle: 11 Id: 11 - Error == 0x8000FFFF
Path validation summary *
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff8067ac00000 PsLoadedModuleList = 0xfffff8067b82a190
Debug session time: Thu Aug 26 13:22:23.394 2021 (UTC + 5:30)
System Uptime: 0 days 0:10:57.006
Loading Kernel Symbols
...............................................................
.....Page 847528 not present in the dump file. Type ".hh dbgerr004" for details
...........................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
..........
nt!KeBugCheckEx:
fffff8067aff71d0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8600d2899160=000000000000001e
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Can't set dump file contexts
MachineInfo::SetContext failed - Thread: 000002BA330CFD00 Handle: 11 Id: 11 - Error == 0x8000FFFF
Path validation summary *
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff8067ac00000 PsLoadedModuleList = 0xfffff8067b82a190
Debug session time: Thu Aug 26 13:22:23.394 2021 (UTC + 5:30)
System Uptime: 0 days 0:10:57.006
Loading Kernel Symbols
...............................................................
.....Page 847528 not present in the dump file. Type ".hh dbgerr004" for details
...........................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
..........
nt!KeBugCheckEx:
fffff8067aff71d0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8600d2899160=000000000000001e
||2:16: kd> !analyze -v
***
- *
- Bugcheck Analysis *
- *
***
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common BugCheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8067ae87f3d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2202
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 9712
Key : Analysis.Init.CPU.mSec
Value: 812
Key : Analysis.Init.Elapsed.mSec
Value: 40324
Key : Analysis.Memory.CommitPeak.Mb
Value: 138
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 1e
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8067ae87f3d
BUGCHECK_P3: 0
BUGCHECK_P4: ffffffffffffffff
READ_ADDRESS: ffffffffffffffff
EXCEPTION_PARAMETER2: ffffffffffffffff
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: System
STACK_TEXT:
ffff8600d2899158 fffff8067b0f5a2e : 000000000000001e ffffffffc0000005 fffff8067ae87f3d 0000000000000000 : nt!KeBugCheckEx
ffff8600d2899160 fffff8067b00008f : fffff8067b0f5a0c 0000000000000000 0000000000000000 0000000000000000 : nt!HvlpVtlCallExceptionHandler+0x22
ffff8600d28991a0 fffff8067aee6dd7 : ffff8600d2899710 0000000000000000 ffffb307d571fb60 fffff8067affad3e : nt!RtlpExecuteHandlerForException+0xf
ffff8600d28991d0 fffff8067aee59c6 : ffffb307d571eca8 ffff8600d2899e20 ffffb307d571eca8 009d0000000017b0 : nt!RtlDispatchException+0x297
ffff8600d28998f0 fffff8067aff8062 : 4e4f495441434946 0d4552554c494146 000000200000000a 4e555f5245564153 : nt!KiDispatchException+0x186
ffff8600d2899fb0 fffff8067aff8030 : fffff8067b0092a5 0000000000000000 0000000000000000 0000000000000000 : nt!KxExceptionDispatchOnExceptionStack+0x12
ffffb307d571eb68 fffff8067b0092a5 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiExceptionDispatchOnExceptionStackContinue
ffffb307d571eb70 fffff8067b004fe0 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiExceptionDispatch+0x125
ffffb307d571ed50 fffff8067ae87f3d : ffff8600d2840180 0000000000000000 ffffba0600000004 ffffb307d571ef1c : nt!KiGeneralProtectionFault+0x320
ffffb307d571eee0 fffff8067ae871b1 : ffff8600d2840180 000000000000000c ffffba06515bd1c0 fffff8067ae8221a : nt!KiDeferredReadySingleThread+0xacd
ffffb307d571f0d0 fffff8067aeb7bf8 : 0000000000000000 ffffba0600000000 ffffba06514c8180 ffffba064f099cd0 : nt!KiExitDispatcher+0x141
ffffb307d571f140 fffff8067af42998 : ffffba064f084570 0000000000000000 ffffba0669877f00 ffffba0600000000 : nt!ExpQueueWorkItem+0x1d8
ffffb307d571f1d0 fffff8067af4294b : 0000000000000001 0000000000000001 fffff806983de6d0 0000000000000000 : nt!ExQueueWorkItemFromIo+0x40
ffffb307d571f210 fffff806981b43f8 : ffffba0657a03a18 fffff806983df1cc 0000000000000112 000000003b9aca00 : nt!IoQueueWorkItemEx+0x1b
ffffb307d571f240 fffff806983df286 : ffffba06613c0000 ffffba0657d96000 ffffba0657823c70 ffffba0657823c70 : nvlddmkm+0x843f8
ffffb307d571f280 fffff806985dd5e0 : ffffba0661316000 169ecbef3535b6e0 0000000000000000 fffff8067b5b21c4 : nvlddmkm+0x2af286
ffffb307d571f2c0 fffff806986827ad : 0000000000000000 169ecbef35369200 ffffba0661316000 0000000000000001 : nvlddmkm+0x4ad5e0
ffffb307d571f2f0 fffff8069825733c : ffffba0657d96000 ffffba0657d9b790 ffffba0657d9b790 fffff80600000000 : nvlddmkm+0x5527ad
ffffb307d571f330 fffff80698257575 : 0000000000000000 0000000000000034 ffffba0668e606d8 ffffba0657b59010 : nvlddmkm+0x12733c
ffffb307d571f390 fffff80698258839 : 0000000000000001 ffffb307d571f5b0 0000000000000001 ffffba0657d96000 : nvlddmkm+0x127575
ffffb307d571f410 fffff8069867d386 : 0000000000000002 fffff806981db880 ffffba0657d96000 ffffba0657d9b790 : nvlddmkm+0x128839
ffffb307d571f470 fffff806981b8703 : ffffba0657d96000 ffffba0657d9b790 ffffba0664a0f080 ffffb307d571f559 : nvlddmkm+0x54d386
ffffb307d571f4b0 fffff8067ae9a3ae : ffff8600d2843240 ffffb307d571fa10 ffffb307d571fa20 ffff8600d2840180 : nvlddmkm+0x88703
ffffb307d571f760 fffff8067ae99694 : 0000000000000000 0000000000000000 0000000000140001 0000000000000000 : nt!KiExecuteAllDpcs+0x30e
ffffb307d571f8d0 fffff8067affad3e : ffffffff00000000 ffff8600d2840180 ffff8600d284b540 ffffba064f230140 : nt!KiRetireDpcList+0x1f4
ffffb307d571fb60 0000000000000000 : ffffb307d5720000 ffffb307d5719000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x9e
SYMBOL_NAME: nvlddmkm+843f8
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 843f8
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nvlddmkm!unknown_function
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5d60e010-dfb5-f385-5e0f-7c104332ff0c}
Followup: MachineOwner
---------
![[SOLVED] - System crashed & unable to find the reason ? (2024)](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mP8/h8AAvMB+NzmkbcAAAAASUVORK5CYII=)