24/7/365 Access with MyMcLarenChart and the HealtheLife App
MyMcLarenChart and HealtheLife
MyMcLarenChart is a free, secure online portal where patients can access their medical information via web browser or through the HealtheLife mobile application. With MyMcLarenChart, you can:
- View visit summaries, lab and radiology results
- Send messages to your care team
- Access educational information about upcoming procedures
Login to MyMcLarenChart from your browser or download the HealtheLife app to your mobile device.
HealtheLife
Accessing Your Medical Record
Create a MyMcLarenChart Account
Request Access to MyMcLarenChart Account
Having trouble self-enrolling? Click here to request access.
Access Family or Proxy MyMcLarenChart Account
Request access to a loved one’s account you manage on their behalf.
Request Printed Records
Helpful information to receive printed medical records.
Archived Syntellis Records
McLaren recently launched a new health portal with an upgraded mobile application called Healthelife to view and interact with medical records, providers, and educational materials. The previous portal—called Syntellis—is still available for you to view your historical electronic medical records if you previously used the Syntellis portal, or had a Syntellis account at the time of your McLaren treatment or service.
Support
Not sure if you have a Syntellis account? Please call (800) 851-5043 for support.If you are looking for specific medical records and are unable to locate in the patient portal, please contact the McLaren Medical Records department in your region.
Helpful InformationFrequently Asked Questions
All McLaren hospitals, physician offices and most outpatient centers participate in My McLaren Chart. Other independent physician practices and facilities are invited to join My McLaren Chart at no cost. A physician and/or practice must choose to enroll in My McLaren Chart to connect with their patients through the portal.
No – each user must have their own unique email address.
Yes, access can be granted to another for children, spouses and other dependents, allowing you to keep track of your entire family's medical information in one secure location.
Click here to learn more
Yes. You can now skip calling the office and request prescription renewals anytime online. Here's how:
Now you can skip calling the office and request prescription renewals anytime, online. Here’s how:
- Log in to your portal account.
Below are two ways you can access the portal:
– Visit mclaren.org/portal and select Login to MyMcLarenChart.
– Install the HealtheLife app onto your smartphone.
- Enter Email address/Username and Password. Click Sign In.
If you don’t have a portal account, you can select the Sign Up button to self enroll.
- From the Dashboard, click the Prescription Renewal button.
- The Prescription Renewal window will display.
- View health record for [NAME] dropdown: If multiple health records appear, choose the appropriate patient record.
- Search for and select your provider’s name that will review the renewal request.
Note: You must be an established patient with the provider receiving your request.
- Select the checkbox next to the medication needing renewal.
- Choose the appropriate contact option if the clinic needs to contact you regarding the request.
- Select where to send the prescription from a list of your preferred pharmacies. You can also add a pharmacy if needed.
- Add any additional comments regarding the request if needed. Click Send.
- You will receive notification that the message has been sent and have the ability to view the request if desired.
- The sent message will also display in the Messages Sent subfolder in an Unopened status. Once the clinic opens the message, the message will display in a Reviewed status.
After your request has been reviewed by the provider, you will receive a message in the portal. If approved, the request will be forwarded to the pharmacy to be filled.
Download the flyer
For enrollment issues, please visit our Access Request page.
For technical assistance, such as password issues with My McLaren Chart for new users as of December 18, 2018, please call (877) 621-8014.
For assistance with My McLaren Chart accounts created before December 18, 2018, please contact Syntellis Performance Solutions at (800) 851-5043 or email PatientPortalSupport@Syntellis.com.
There are two ways to sign up for a My McLaren Chart account.
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During Registration
Provide your email at registration during your next visit to a McLaren hospital, physician office or outpatient facility. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.
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Self Enroll
If you are a recent McLaren patient, you can sign up for an account here:
Please see the portal sign in screen – password reset.
No, My McLaren Chart is free.
For updates to your personal or medical record information, please contact (586) 710-8648.
My McLaren Chart includes recent medical information from inpatient hospital stays, outpatient test results and physician office visits. Information that is automatically added includes lab and test results, clinical summaries and plans of care. In addition, you can enter your own information, such as medications and immunizations, to keep track of all of your medical information in one place.
Questions regarding test result interpretation and clinical summaries of care should be directed to your provider.
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