Medical Travel Insurance Benefits | Allianz Global Assistance (2024)

When you buy emergency medical travel insurance, what’s covered? What’s not? And how does it help you?

Here’s everything you need to know about travel insurance with emergency medical benefits.

What is travel insurance with emergency medical benefits?

When you get seriously sick or hurt during your trip, you need help. Emergency medical benefits are the part of your travel insurance that covers the cost of medical evacuation and/or medical care in an emergency.

To get a little more detailed:

  • Emergency medical and dental benefits can reimburse you for the cost of eligible medical care if, while traveling, you experience a sudden, unexpected illness, injury, or medical condition that could cause serious harm if not treated.
  • Emergency transportation benefits, sometimes called medical evacuation insurance, can pay for pre-approved, medically necessary transportation to the nearest appropriate hospital or other healthcare facility. These benefits can also pay for your transportation home.

What does emergency medical travel insurance cover?

True to its name, it covers medical emergencies that occur while you’re traveling. We define a medical emergency as a sudden, unexpected illness, injury, or medical condition that occurs while you’re on your trip and could cause serious harm if it is not treated.

There are a few key words in this definition:

  • Sudden and unexpected: Emergency medical travel insurance is not the same thing as travel health insurance. It’s not designed to cover treatment for chronic conditions, normal pregnancy, or preventive care.
  • On your trip: Travel insurance can’t cover your treatment for medical emergencies that occur before you leave, or for your continuing treatment once you’ve returned home.
  • Serious harm: Minor illnesses (such as colds or stomach upset) and injuries (a scraped elbow) aren’t covered.

Dental injuries or infections, lost fillings, and broken teeth that require treatment can be covered by emergency dental benefits.

Each plan has a maximum dollar limit for emergency medical and emergency transportation benefits. Please read your plan documents for specific details and exclusions associated with your plan.

Read more: Travel Emergency Medical Insurance Explained

Can my emergency medical travel insurance benefits cover COVID-19?

Yes. If your plan includes emergency medical benefits and the Epidemic Coverage Endorsem*nt, then you can be reimbursed for costs for emergency medical care for COVID-19.

What else does emergency medical travel insurance cover?

It includes some extra benefits that can be really helpful! These include:

  • Paying to bring a friend or family member to your bedside, if you’ll be hospitalized for more than 48 hours
  • Making (and paying for) travel arrangements to send your dependents home, if they’re traveling with you and you’re hospitalized for more than 24 hours
  • Medical repatriation, which means transporting you home after an illness or injury, once you’re well enough to travel. If your medical condition requires extra care, repatriation can involve arranging a private air ambulance and/or a medical escort.

Do I need international travel medical insurance if I’m traveling overseas?

Yes! Did you know that in most other countries, medical providers do not accept American health insurance plans? Medicare doesn’t provide coverage outside of the United States, either. Instead, the hospital or doctor’s office will ask you to pay with a credit card or cash. If you can’t pay, you may be refused treatment.

No one wants to pay thousands of dollars for emergency treatment (or even hundreds of thousands, for some medical evacuations). With emergency medical travel insurance, you don’t have to worry.

Do I need emergency medical travel insurance for a U.S. trip?

That depends. If you have a good health insurance plan, you may not need emergency medical insurance while traveling within the U.S.

However, it’s still a good idea! Allianz Travel Insurance’s emergency medical benefits have a few advantages your regular health insurance may not provide:

  • There’s no deductible or copay for covered emergency medical expenses. (There is, however, a maximum limit for your emergency medical/dental and emergency transportation benefits, which you’ll find in your plan documents.)
  • Depending on the plan you choose, your travel medical insurance may be primary That means it pays your covered medical expenses before any other insurance coverage applies.
  • Emergency medical transportation benefits can cover medically necessary medical evacuations. This is a must if you’re traveling to any remote locations—such as fishing in Alaska, or backcountry camping in a national park.
  • Your travel insurance also can cover special medical transportation home after an emergency. Your regular insurance may not.

Do I need emergency medical travel insurance if I’m healthy?

Yes! We get more than 4,000 calls each year from travelers who need help with a medical emergency. The most common emergencies we see are things that can happen to anyone, even people who are generally healthy and fit: fractures from falls; trauma (often from motor vehicle accidents); cardiovascular problems, such as a heart attack or stroke; and pulmonary/respiratory problems, such as a collapsed lung.

Active travelers especially need travel medical insurance, if you plan to participate in activities such as hiking, cycling, skiing, horseback riding, etc. on your trip. Just make sure you read the exclusions in your plan. Certain high-risk activities are excluded from coverage.

Do I need to buy emergency medical travel insurance for my kids?

Yes! Children aren’t immune from medical emergencies while traveling, whether a tummy bug or a fractured wrist. Luckily, two of our plans offer free coverage* for children 17 and under when traveling with a parent or grandparent: OneTrip Prime and OneTrip Premier, which doubles most OneTrip Prime post-departure benefit limits (*not available on policies issued to Pennsylvania residents).

Can emergency medical travel insurance cover my pre-existing medical condition?

Yes, but you have to make sure your plan includes the existing medical condition waiver and meets all the requirements. If you insure your full nonrefundable trip costs within 14 days of paying your first trip deposit, and you’re medically able to travel when you do so, you can be covered for most existing medical conditions.

An existing medical condition is defined as an injury, illness, or medical condition that, within the 120 days prior to and including the policy purchase date:

  1. Caused a person to seek medical examination, diagnosis, care, or treatment by a doctor;
  2. Presented symptoms; or
  3. Required a person to take medication prescribed by a doctor (unless the condition or symptoms are controlled by that prescription, and the prescription has not changed).

The illness, injury, or medical condition does not need to be formally diagnosed in order to be considered a pre-existing medical condition.

Read more: When Does Travel Insurance Cover Existing Medical Conditions?

What happens if I have an emergency while traveling somewhere without high-quality medical facilities?

In situations like these, your emergency transportation benefits can be life-saving. If you suffer a serious illness or injury on your trip and the local medical facilities can’t provide the medical treatment you need, our medical team will arrange and pay to transport you to the closest appropriate facility. Please note, however, that we must make the medical evacuation arrangements — if you do it yourself, your insurance may not pay for it.

What should I do if I have a medical emergency while traveling?

If you need help urgently, call your destination’s equivalent of 911. The free Allianz TravelSmartTM app makes it easy to reach local emergency services with a single tap, wherever you are.

Then, contact 24-hour assistance. Our team of experts can arrange emergency medical transportation, if needed; refer you to pre-screened local medical providers, provide an interpreter, guarantee advance payment for medical care (where accepted), monitor your condition, update relatives back home, and arrange your transportation home. In short, we’ll do everything we can to make sure you’re getting the care you need.

Read more: What To Do In A Medical Emergency

Can I buy affordable emergency medical travel insurance?

Yes! Allianz Travel Insurance offers plans for every budget. Low-cost emergency medical travel insurance plans include:

  • OneTrip Basic, an economical plan with limited post-departure benefits
  • OneTrip Emergency Medical, a flexible plan that includes only post-departure benefits
  • AllTrips Basic, an annual travel insurance plan that provides emergency medical benefits for frequent travelers

If you’re planning more than two trips in the next 365 days, you can save money with an annual travel insurance plan:

  • AllTrips Prime, which offers affordable peace of mind for a full 365 days of travel
  • AllTrips Executive, an annual plan built for business travelers
  • AllTrips Premier, which protects world travelers with multiple tiers of benefits

Wondering which plan is right for you? Get a quote for your next trip.

Related Articles

  • Do I Need Travel Insurance If I Have Health Insurance?
  • Travel Insurance 101: How Travel Insurance Works
  • Travel Insurance 101: Covered Illnesses
Medical Travel Insurance Benefits | Allianz Global Assistance (2024)

FAQs

Is Allianz Global Assistance legit? ›

Allianz Global Assistance is one of the largest travel insurance companies and offers the financial protection needed to travel confidently. The company provides a variety of options and tiers of coverage, so most travelers can find the right kind of travel insurance for their needs and budget.

How do I use Allianz Global Assistance? ›

The 24-Hour Assistance hotline gives you round-the-clock access to a team of expert problem-solvers who can help you in emergencies. Use the Allyz® TravelSmart app to access the hotline, or in the United States, Canada, Puerto Rico and the U.S. Virgin Islands, call 1-800-654-1908.

Does my health insurance cover me when I travel internationally? ›

U.S. health insurance plans typically do not cover regular and routine medical care required overseas. This means your health insurance won't pay for care if you need to visit a doctor for a prescription medicine, or if you need treatment for a condition that is not considered an emergency.

What are valid medical reasons for flight cancellation? ›

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

How long does it take Allianz to pay out? ›

Claim payments are issued by us right after your claim is processed: however, please note that, depending on the bank transaction timelines, the payment can take up to 10 working days to appear in your bank account.

Does Allianz ask for proof? ›

Gather any documents that support your claim. This might include receipts, official reports, medical records, photos, or other required documents. Our claims experts will closely review these documents to fully understand your situation and confirm your losses, so it's important to gather as many details as possible.

Does Allianz give full refunds? ›

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

What does travel insurance not cover? ›

Most travel insurance policies won't pay out if you're negligent while under the influence of alcohol or drugs, and have an accident or have property stolen.

What is the best medical insurance for international travel? ›

Consider getting multiple travel insurance quotes through TravelInsurance.com to get an idea of the cost of coverage for your upcoming travel plans.
  • Allianz Travel Insurance: Best Overall.
  • AIG Travel Guard: Best for the Cost.
  • Generali Global Assistance: Best for Medical.

What happens if you have a medical emergency in a foreign country? ›

Health Care Resources for Travelers

The nearest US embassy or consulate can help travelers locate medical services and notify your friends, family, or employer of an emergency. They are available for emergencies 24 hours a day, 7 days a week, overseas and in Washington, DC (888-407-4747 or 202-501-4444).

What is the difference between travel insurance and travel medical insurance? ›

Trip insurance is only available to U.S. citizens and residents, but it provides coverage in the U.S. and/or abroad. Travel medical insurance provides coverage to citizens of most countries, but only for trips abroad.

What illnesses can you not fly with? ›

if you suffer from or have had:
  • angina or chest pain at rest.
  • an infectious disease (e.g. chickenpox, flu), including COVID-19.
  • decompression sickness after diving (sometimes called 'the bends')
  • increased pressure in the brain (due to bleeding, injury or infection)
  • infection of your ears or sinuses.
  • recent heart attack.

What are the medical reasons to cancel a trip? ›

Sickness, Injury or Death:

An injury, illness or death of you, your traveling companion, your traveling or non-traveling family member, your business partner or your destination host. This is the most common reason for trip cancellation.

How to prove illness for travel insurance? ›

Filing a Claim for a Covered Illness

Submit all the requested documentation, which may include a Physician Statement Form, statements and records from treating doctors, documentation of refunds received from travel suppliers and more.

Is Allianz a trustworthy company? ›

Yes, Allianz is a reputable company. Allianz, the parent company of Allianz Global Assistance, has a history that spans more than 100 years.

How do I get my money back from Allianz? ›

For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

Is Allianz Global Investors a good company? ›

Allianz Global Investors Fund is not a trusted broker because it is not regulated by a financial authority with strict standards. We would not open an account for ourselves with them. If you want to stay safe, only sign up with brokers that are overseen by a top-tier and stringent regulator.

Is Allianz real? ›

Allianz is the world's largest insurance company and the largest financial services company in Europe. In 2023, the company was ranked 37th in the Forbes Global 2000. Also it is a component of the Euro Stoxx 50 stock market index.

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